Satisfied Customers

Hi Rita, The signed carpet doc is attached. We love our carpet. The installation guys did a wonderful job. I will never buy carpet from Home Depot or Lowe’s again!

We got your sweet thank you note. Appreciate all of your help. It was great working with you.

Michelle Kelly

Hi Victor,
Our carpet was installed yesterday. It looks great!
I want to thank you for your great customer service. Your extensive product knowledge, presentation of accurate information (rather than overstatements and overcommitments), and responsiveness set you apart from other in-home salespeople.
I hope we have the opportunity to work with you again.

Howard

I just want to send some comments about a recent floor installation that was performed by your company. The installers were unbelievably professional. Every step in the process was explained before hand, and all questions were cheerfully answered. They had the proper tools for each phase and knew had to use them. The old carpeting was removed and the area prepared for the new installation. Upon completion of the job, the site was cleaned up to the point that there was no trace to them having been here except to the new flooring. They didn't just to a great job, they did an outstanding job. These workers should be recognized for the above and beyond work that they did.

Andrew Pacifico

Dear Rick,

Just want to send a note of thanks for your professionalism and help in selecting my new flooring. Your recommendation for the laminate flooring was spot on for the way our home is decorated. It works beautifully with the fieldstone and cedar that we have. The carpet also looks great. I feel like our house is tied together for the first time since we moved in.

The installation team for the laminate were incredible. Everything was done exactly as scheduled and in spite of running into an unforeseen problem with the concrete floor the installation went smoothly. The men were so meticulous, and their attention to detail resulted in a look that beat my expectations.

The carpeting on the stairs and upstairs hall and bedrooms is so plush and feels so good under foot. The quality is so obviously better than what we had before. That installation team also did a great job with absolutely no visible seams showing anyplace.

We are so happy with our new flooring. We feel like we have a new home!

Thanks again,

Sara Grossman

Hi, Rick:

Chris and I would like to thank you for all of your help and expert advice in selection of our new kitchen and sunroom flooring.

We love it! The dark wood looks amazing in contrast with our white kitchen cabinets. The kitchen and sunroom look like new rooms right out of a magazine! The single plank and scraped wood are beautiful.

The installers did a great job too. They were meticulous in their attention to detail. We could not be happier.

Thank you and your team at Strathmore.

Thank you and your team at Strathmore.

Sincerely

Jennifer and Chris

Dear Victor,
It gives me great pleasure to,let you know how much I appreciate the fantastic job you did in my Wood Floor installation. You displayed a significant amount of experience and that is important to any purchaser. I felt that I could trust you to give me a good price and do a great job. You skillfully managed all aspects of the installation process and I want to thank you for that. I will not hesitate to recommend you, Pablo the installer and his men, to my friends and family. You are a credit to your company and a great ambassador to your profession.

Sincerely

Jacqueline Brown

This letter is to detail the excellent work Norm Baldwin and his team did for my company on a new construction project.

My partner and I were building two new homes 1920 sq ft each in an urban area and desperately needed to not only address the budget timing and design of this project but to guarantee quality work. Norm and his team stepped up quickly and with design expertise unparalleled with any vendor I have ever used.

I wanted to bring these guys to your attention as the owner and to compliment them and you on some great service. You should be proud that we walked away with a very positive experience.

The project as with all projects was not without challenges.Norm was available by phone 7am-10pm and always quick to answer and correct problems plus give advice. We had no problem staying on budget and were thrilled with the quality of work received.

I would highly recommend Norm not only because my project looks incredible but because he has high integrity and when things go wrong which they always will on any project Norm will step up and make everything work perfectly.

You will not find a more competent experienced dedicated hard working person than Norm Baldwin.

I am a perfectionist and was a time intensive client. I had an excellent experience with this company.

Sincerely

Debbie Laster
Designer/Developer/Past Owner Designer Builder Magazine/Realtor Franklin TN/Brentwood TN/Nashville TN/

Hope you are doing well today! I wanted to take a moment to say “thank you” for a wonderful experience with you and the Strathmore Team!

As a Costco customer, this is my second time to use the resources they offer. The Costco perks were a big plus, however, more importantly was the level of service and expertise I received from you, the designer, Keith, store manager, Pam, installer scheduler, as well as, your install team, Monroe and son!

I’ll be sharing my experience with others!

Best regards,

Amy R.